Terms of Service

This Agreement governs the relationship between the customer (hereinafter referred to as “Customer” or “yourself”) and Management Masters and its affiliates.

The following terms and conditions and any other related rules adopted by Management Masters and made available as provided herein (collectively, the “Terms of Service”) govern all sales of services or products that the customer may order from Management Masters, Brand of Chanani Eduventures Private Limited, a corporation organized and existing under Indian laws and having its corporate headquarters at N2-42, Vatika Green City, Dimna Road, Jamshedpur 831018, Jharkhand, India, (herein referred to as “us”, “our” or “we”) on the Internet via the Management Masters website, identified by the domain name www.managementmasters.in, and any associated mobile or digital applications that refer to these Terms of Service (hereinafter referred to as the “Platform”) or by phone or email (contact@managementmasters.in) or any other applicable sales channels as highlighted on the Management Masters website.

We are a boutique admissions consultancy for the world's top MBA programs and provide a range of services related to management education and training.

We highly recommend that you thoroughly examine the Terms of Service and acknowledge that you have comprehended and accepted them without any reservations.

If you have any questions regarding these policies, kindly contact Management Masters at contact@managementmasters.in before making a purchase on the website.

1. Definitions

- “Website” refers to the website owned and operated by Management Masters, accessible at https://www.managementmasters.in/ - “User” refers to any person who accesses or uses the Website. - “Content” refers to any text, images, videos, or other materials that are available on the Website. - “Services” refers to any products, courses, or other offerings that are provided by Management Masters through the Website. - “Intellectual Property” refers to all patents, copyrights, trademarks, and other proprietary rights that are owned by Management Master or its licensors. - “Feedback” refers to any comments, suggestions, or other feedback that Users provide to Management Masters regarding the Website or its Services. - “Third-Party Sites” refers to any websites, services, or products that are owned or operated by third parties and may be linked to or from the Website.

2. Acceptance of Terms of Service

These Terms of Service apply only to sales made through the Platform or by phone or email directly through Management Masters. The Terms of Service applicable to any order are those in force at the time that an order has been placed. By making a payment to Management Masters for your desired services, you agree to accept and be bound by these Terms of Service.

3. Changes to Terms of Service

It is imperative that you carefully review the Terms of Service and regularly visit our Platform to stay informed of any updates. Please be advised that Management Masters reserves the right to modify the Terms of Service at any time, solely at our discretion. By continuing to use and/or register with our services after such modifications, you accept and agree to abide by the updated Terms of Service. If you do not agree to any changes, please contact us immediately to cancel your registration and refrain from placing any orders with Management Masters via the Platform or any other sales channels.

4. Disclaimer of Liability

Management Masters, its consultants, officers, editors, and representatives shall not be held liable by you for any denial of admissions to academic or professional programs or schools, or for any denial of employment opportunities. Additionally, you acknowledge and agree that you are solely responsible for creating all content, including but not limited to essays, CVs/resumes, recommendations, videos, presentations, and any other content related to the application process.

5. No Representations

In regard to the impact of our service on your admission to any academic or professional school or program, or your chances of employment at any public or private institution, Management Masters has not provided any guarantees or assurances. Therefore, we hereby disclaim all implied or express warranties, including but not limited to, the suitability of the essays, CV/resumes, or letters for a specific purpose and your suitability for any academic or professional program.

6. Website Content

The information provided on the Management Masters website is intended solely for informational purposes. We make no representations or warranties regarding the accuracy or completeness of the information contained on the site, or that of any linked site. Management Masters will not be liable for any errors or omissions in this information or for any losses or damages that may arise from the use of this information. The content posted on this website/blog, including information, documents, articles, posts, comments or any other form of written statement, reflects the opinions of individual authors and not necessarily those of Management Masters. The Management Masters blog should not be considered as an official representation of the views and opinions of Management Masters. Official opinions and activities of Management Masters are expressed on the main website at www.managementmasters.in (pages without the /blog suffix). Links to external sources are not to be construed as endorsements by Management Masters of any companies, organizations, products or services offered or the views expressed therein.

7. Disclaimer of Responsibility

Management Masters provides this website and its contents on an "AS IS" basis without any representation or warranty of any kind, whether expressed or implied, with respect to the site or its contents. Management Masters disclaims all such representations and warranties, including warranties of merchantability and fitness for a particular purpose. Additionally, Management Masters does not warrant that the information accessible via this site is accurate, complete, or current. Neither Management Masters nor any of its owners, proprietors, partners, directors, employees, editors, or other representatives will be liable for any damages arising out of or in connection with the use of this site. This includes all damages of any kind, including without limitation compensatory, direct, indirect, or consequential damages, loss of income or data, loss of or damage to property, and claims of third parties. The services described herein are provided "AS IS" without any warranty of any kind, either express or implied. Management Masters, its owners, proprietors, officers, directors, employees, editors, and representatives will not be held liable for any damages of any kind, including without limitation compensatory, direct, indirect, or consequential damages, loss of income or data, loss of or damage to property, and claims of third parties arising from any clients' rejection from any academic or professional program.

8. Third-Party Products and Services

This section pertains to all Products and Services that are provided through Management Masters’ partners, including GMAT preparation courses, essay editing services offered by other teams, and financing options for student loans. Management Masters’ role is limited to that of a reseller, distributor, or facilitator. We do not exercise any control over the quality of the product/service, delivery process, partner policies, or other related aspects. By signing up for any of these offerings, you are deemed to have accepted our partner’s Terms & Conditions. For any queries, disputes, or refunds related to the service, you must interact directly with our respective partners. Management Masters is not obligated to intervene in the dispute resolution process. Additionally, all of the general Terms & Conditions specified earlier by Management Masters will apply to third-party products and services.

9. Communication Methods

Management Masters uses various communication methods to interact with its customers. Depending on the service offered, Management Masters may use video calls, email, phone, or any other mutually agreed-upon communication method. The customers are responsible for ensuring that they have access to the appropriate communication tools and that they are available during the agreed-upon times. Please note: - In order to optimize efficiency and reduce costs, Management Masters utilizes a variety of communication methods, such as video calls and email, to interact with clients located globally. The selection of communication methods will depend on the specific service being provided. - It is your responsibility to ensure that all application requirements, including but not limited to essay topics, recommendations, resumes, TOEFL/IELTS scores, application deadlines, and additional components, are accurately communicated to us. - Management Masters may use your essays as samples, with any references to your identity removed, unless otherwise instructed by you. - Management Masters reserves the right to refuse service to any individual. - Prices may also be subject to change without prior notice.

10. Intellectual Property Rights

All intellectual property rights, including copyrights, trademarks, and patents, relating to the Management Masters platform, its graphics, its services, and its content are owned by or licensed to Management Masters and are exclusive property to Management Masters. The customers are prohibited from reproducing, distributing, modifying, or creating derivative works from any content provided by Management Masters without obtaining prior written consent. By accessing this website, you acknowledge and agree to the information practices of Management Masters. Copyright© belongs to Chanani Eduventures Private Limited, and all rights are reserved. Permission to use the information provided on this website is granted subject to the following conditions: - Individuals associated with Management Masters services may use quotes from this website. The material in which the quote is used must contain the following notice: "This information is provided by Management Masters. Further information is available at https://www.managementmasters.in or via e-mail at contact@managementmasters.in" - Furthermore, such individuals are permitted to reproduce pages from this website and distribute them provided that the reproductions contain the Management Masters graphic at the top of each page and a link back to this website. - Management Masters allows linking to this website without any restrictions. Management MastersTM, and its logo are trademarks of Management Masters. All rights thereto are reserved.

11. Indemnification

You hereby agree to indemnify and hold Management Masters, and its parents, subsidiaries, affiliates, managers, members, officers, employees, agents and other representatives harmless from and against any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of Management Masters services, your use of this site, or your violation of any rights of a third party, or any infringement by you of any intellectual property. Furthermore, as a customer of Management Masters, you agree to indemnify and hold harmless Management Masters, its consultants, officers, editors, and representatives from any and all claims, damages, liabilities, costs, and expenses, including reasonable attorneys' fees, arising out of or related to your use of the Management Masters platform and its services, or any violation of these Terms of Use. You acknowledge and agree that Management Masters has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services that may be linked to or from the Website. You further agree that Management Masters shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites or services. This indemnification provision shall survive the termination of these Terms of Use and your use of the Website.

12. Dispute Resolution

In the event of any dispute or claim arising out of or in connection with these Terms of Use or the use of the Management Masters platform or its services, the parties shall first attempt to resolve the dispute through good faith negotiations. If the parties are unable to resolve the dispute within 30 days, the parties agree to submit the dispute to arbitration in accordance with the Indian Arbitration and Conciliation Act 1996. The arbitration shall be conducted in English in Jamshedpur, Jharkhand, India, and the award of the arbitrator(s) shall be final and binding.

13. Fair Criticism Policy

This Fair Criticism policy forms an integral part of Management Masters' Agreement (Terms of Use). Its applicability extends beyond the completion or discontinuation of our services, and encompasses third parties and outsiders who have not availed of Management Masters' services. The objective of publishing this policy is to express our commitment to receiving constructive, fair criticism and feedback from our stakeholders. We welcome and encourage suggestions from our customers, and believe that acting promptly on their feedback has contributed significantly to our growth. Users can communicate their criticism, feedback or opinions through our internal support channels and groups, and a structured escalation matrix is provided to students at the time of enrolment. Third parties and outsiders can share their feedback with us at contact@managementmasters.in. While we understand that such feedback may be published online or offline, we reserve the right to initiate appropriate legal action if it is not factually true, or based on assumptions or rumors, and is malicious, defamatory, or harms the reputation of Management Masters. Criticism that involves false assertions or blanket allegations about our services without any experience of the same is not constructive criticism, and such publications will be dealt with strictly as per the applicable laws.

14. Refund Policy

We at Management Masters value our customers and strive to provide them with the best services/courses. We have a strict no-refund policy to ensure fair and consistent treatment of all our customers. Please read this policy carefully before making any purchases from our website at https://managementmasters.myinstamojo.com/ (see here). By making a purchase on our website, you agree to this policy. Exceptions: While we have a strict no-refund policy, we do understand that there may be some exceptions. We may consider providing refunds or other forms of compensation on a case-by-case basis in the following situations: - Payment made in error: If you have made a payment in error, please contact us at contact@managementmasters.in within 24 hours of making the purchase. We will review the payment and work with you to find a suitable solution. - Service issues: In the unlikely event that there is an issue with any of the services received, please contact us at contact@managementmasters.in within 24 hours of making the purchase. We will review the issue and work with you to find a suitable solution. Please note that we reserve the right to deny any refund or compensation request at our sole discretion.

15. Modifications

We reserve the right to modify this refund policy at any time without notice. Any changes to this policy will be reflected on this page. By continuing to use our website and make purchases, you agree to any modifications to this policy.

16. Additional Information

Please note the following: Management Masters and its consultants block their time based on the scope of activities decided at the time of sign-up. Any requests for change of schedule/scope of services after signup or to move it to another round (e.g. Round 1 to Round 2), will not be entertained unless it has been mutually agreed in writing with Management Masters. Any agreement between customers and Management Masters is Non-Transferable. We cannot transfer unused scope of services to another candidate (friends, colleagues, etc.) or another time-frame (e.g., next round or season) either. All services should be taken up within the admissions cycle as decided beforehand. Failure to undertake services within the decided admissions cycle does not mean that such services will be transferred.

If you have any questions or concerns about our refund policy, please contact us at contact@managementmasters.in. We are happy to assist you with any issues you may have. Thank you for choosing Management Masters.